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Business
Process Improvement |
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In order to be more competitive in today’s economy, you have to be
flexible and capable of improving your internal processes on a
continual basis with the overall objectives of improving customer
services, operational efficiencies, and productivity.
DARWIN consultants have significant experience and practical
approaches that can help you identify and quantify the benefits to
be realized from the selection and implementation of the packaged
solutions. |
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Business
Requirements Analysis |
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In addition to identifying and defining business requirements, you
need to have a complete understanding of the business drivers and
strategic objectives behind the requirements in order to formulate
and deliver the best-fit software solution.
Because we recognize that business requirements analysis is the
key to any successful package implementation, our consultants
include individuals possessing the strategic and tactical business
skills as well as technical knowledge necessary to identify these
elements to successfully formulate your specification document. |
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Contract
Negotiation |
Selection of a vendor is often predicated on a contractual legal
arrangement that is mutually agreeable to both the vendor and
customer. Additionally, financial terms are often negotiable with
significant cost savings realizable to the customer.
DARWIN is skilled at negotiating both terms and financing
arrangements for you. |
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CRM (Customer
Relationship Management) |
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Customer relationship management (CRM) is the implementation of a
business strategy that places the customer as the focal point of
the entire enterprise. Ability to successfully manage complex
customer relationships requires that all aspects of marketing,
sales, delivery and customer service be coordinated and
integrated. Our consultants are equally adept at handling
organizational, process and technology issues. |
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ERP (Enterprise
Resource Planning) |
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Enterprise resource planning systems integrate and optimize the
various business processes found in the typical enterprise. The
benefits derived from a successful implementation are significant:
information is timely, readily accessible, and common (shared)
across the enterprise. Because of the multifunctional orientation,
implementation of an ERP application is extremely complex and
difficult. DARWIN consultants have significant experience in
installing and successfully implementing ERP applications into the
full spectrum of enterprise operations: large, midrange, and
small. |
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Project
Management |
| DARWIN
employs a formal project methodology on all consulting engagements
with the level of detail and control scaled appropriately to the
magnitude of the project effort. Each DARWIN consultants assigned to
an engagement is well acquainted with and adheres to all project
management processes and procedures. Different versions of the
formal project methodology are utilized dependent on the nature of
the effort. Project Management is a key competitive
"differentiator" for DARWIN. |
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RFP Preparation
and Evaluation |
| DARWIN
consultants possess extensive experience in a number of different
vertical industries - Financial Services, Distribution, Logistics,
Manufacturing, and Nonprofit Organizations for example. In
addition to the business analysis and technology skills possessed
by the project team, this industry experience in utilized in the
preparation and evaluation of request for proposal (RFP). Many
industries have unique requirements that have to be considered and
included in the solution. |
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SCM (Supply Chain
Management) |
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order to be successful today, you not only have to manage and
execute your internal plans, you also have to successfully
coordinate your plans with both your customers and suppliers plan
then collaborate in real time when changes occur to any of the
plans. DARWIN consultants possess the functional and technical
skills required to deal with the organizational, strategic,
tactical and technology issues that are associated with managing
an effective supply chain. |
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Training |
| A major
portion of a package solution encompasses the training aspect. For
complex solutions such as ERP, SCM and CRM, up to 15% of the
project budget can be expended on training. Introduction of
sinificant change into the enterprise necessitates the education
and training of the work force. DARWIN consultants have years of
training experience and are capable of relating to all levels of
internal and external customers. |
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Vendor
Selection |
| To
properly represent our clients and provide a truly objective and
unbiased approach, DARWIN remains completely software, platform and
technology agnostic. Toward maintaining that position, DARWIN in not
aligned with any major software and hardware vendor. Many
competitor organizations profess to also be objective and
unbiased, but they have contractual arrangements with certain
vendors or have formal alignment agreements wherein they maintain
staff possessing specific vendor experience in return for
refferals. |
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